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PX White Papers
White Papers include a series of informative and thought-provoking publications that dig into critical issues facing the healthcare industry today. Access to the full library of white papers offered is included with membership. Non-Members can purchase white papers at a cost of $29.95 each. 
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Latest Publication


The Experience of Safety in Healthcare: A Call to Expand Perceptions and Solutions

This white paper reflects on the integrated nature of safety and service and how they interact to create the overall experience of patients, families and clinicians.

The success, failure and efficiency of all safety efforts is fundamental to the experience of patients and families. In addition, the safety systems in place in an organization directly shape and define the clinician’s experience.

Generated from these concepts, six key recommendations in integrating safety and experience are explored.

 

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