Culture & Leadership | Quality & Clinical Excellence

Improving Interpreter Services Documentation for Equitable LEP Care

PXE Credit Available

Patients with Limited English Proficiency (LEP) face significant barriers to accessing quality healthcare, leading...

Patient Family & Community Engagement | Staff & Provider Engagement

What Does Excellent Look Like?

PXE Credit Available

This webinar explores how connection and communication directly impact the human experience in healthcare....

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Policy & Measurement | Staff & Provider Engagement

Leveraging Metrics to Demonstrate Volunteer Impact

PXE Credit Available

Metrics are essential for volunteer leaders to demonstrate program value, though selecting and using...

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Culture & Leadership | Infrastructure & Governance

Developing Multidisciplinary Committees for Patient Experience Effectiveness

PXE Credit Available

This webinar explores how to move beyond recognizing the value of patient experience to...

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Culture & Leadership | Patient Family & Community Engagement | Staff & Provider Engagement

The “What Matters to You” Movement: Fostering Sustainable Change in Healthcare

PXE Credit Available

Are you curious about how to ignite a movement within your organization that enhances...

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Patient Family & Community Engagement | Quality & Clinical Excellence

ACR Patient Friendly Animations: Empowering Patients in Radiology

PXE Credit Available

 This webinar will review an initiative by the American College of Radiology Patient and...

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Infrastructure & Governance | Patient Family & Community Engagement

Starting a Pediatric Parent Advisory Council: Overcoming Adversity

Creating a Pediatric Parent Advisory Council (PPAC) can be a transformative way to enhance...

Culture & Leadership | Staff & Provider Engagement

Rising Strong: Team Resilience Strategies

PXE Credit Available

Join us for an insightful webinar where we'll share practical resilience tools and strategies...

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Culture & Leadership | Infrastructure & Governance

Return on Human Experience: Eight Principles to Inspire Excellence in Healthcare

PXE Credit Available

Join Jason Wolf and Stacy Palmer, authors of Return on Human Experience: Eight Principles...

Environment & Hospitality | Infrastructure & Governance

But We’ve Always Done It That Way: Using SWOT to Enhance Your Volunteer Program

PXE Credit Available

It's easy to fall into a routine in Volunteer Services. But what if you...

Culture & Leadership | Staff & Provider Engagement

Heartfelt and Healing: Mastering the Art of an Apology in Human Experience

PXE Credit Available

In this webinar, participants will explore the expertly designed service recovery process developed by...

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Culture & Leadership | Staff & Provider Engagement

Real-Time Coaching & Feedback: At-The-Elbow Support for Success

PXE Credit Available

Unlock the power of coaching to inspire, engage, and gain buy-in from your team....

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