Providing fresh perspective from the patient point of view.
Double Lung Transplant Recipient
Vice President, Experience Integration, The Beryl Institute
Author, Sick Girl Speaks
TeamSTEPPS Master Trainer
Brief Bio and Relevant Credentials:
Tiffany Christensen approaches her work from the perspective of a life-long patient and a professional patient advocate. Christensen is a nationally recognized public speaker and the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. Tiffany is also a TeamSTEPPS Master Trainer, a Respecting Choices Advance Care Planning Instructor, an APPEAL certificate recipient, and the co-creator of her own workshop series for developing and advancing Patient Advisory Programs.
Tiffany served as a patient advocate at Duke Hospital working primarily in the area of Oncology. She also worked as the Program Coordinator for Duke Medicine’s Patient Advisory Council Expansion Program. After leaving Duke, Tiffany became a Patient and Family Engagement Specialist at the North Carolina Hospital Association focusing on advancing the role of the PFA, Experience Based Co-Design and TeamSTEPPS for Patients.
Today, Tiffany is the Vice President of Experience Excellence at The Beryl Institute. Tiffany specializes in dynamic, meaningful keynote presentations which serve as a bridge between the professional and patient experience. Tiffany possess a rare perspective—one that is deeply grounded in compassion for both sides of the bed—and uses that perspective to help audiences reshape their understanding of “the practice of experience.”
Speaking Fee/Honorarium: Varies based on event type