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Speaker Profile - Tiffany Christensen

Tiffany Christensen, CPXP

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Brief Bio:

Tiffany Christensen, Vice President of Experience Integration at The Beryl Institute, approaches her work from the perspective of a patient living with cystic fibrosis having undergone two double lung transplants. Christensen is an Experience Professional as well as a nationally recognized public speaker. She is the author of three books: exploring advocacy, end of life planning and partnership strategies in healthcare. After working as a professional patient advocate in a major academic medical center, Tiffany began to merge her perspective as a life-long patient and experience professional. Today, Tiffany specializes in workshops, keynotes and writings that serve as a bridge between the professional and patient experience, grounded in strategies to capture and act on the lived experience of staff, clinicians, patients and families. In addition, she has a focus on integration of safety, quality and experience in healthcare as well as the authentic integration of the patient’s voice for meaningful improvement. Tiffany possesses a rare perspective, one that is deeply grounded in compassion for both sides of the bed. She uses that perspective to help audiences reshape their understanding of “the practice of experience.”

Relevant Credentials:

Tiffany Christensen, Vice President of Experience Integration at The Beryl Institute, approaches her work from the perspective of a patient living with cystic fibrosis having undergone two double lung transplants and is currently receiving hemodialysis while awaiting a donor kidney. Christensen is an Experience Professional as well as a nationally recognized public speaker. She is the author of three books exploring advocacy, end of life planning and partnership strategies in healthcare. After working as a professional patient advocate at Duke Health, a major academic medical center, Tiffany began to merge her perspective as a life-long patient and experience professional. Today, Tiffany specializes in workshops, keynotes and writings that serve as a bridge between the professional and patient experience, grounded in strategies to capture and act on the lived experience of staff, clinicians, patients and families. In addition, she has a focus on integration of safety, quality and experience in healthcare as well as the authentic integration of the patient’s voice for meaningful improvement. These advancements all are viewed with attention to life after COVID-19, the “New Existence,” and the murder of George Floyd, addressing systemic racism in healthcare. Overall, Tiffany aspires to bridge the realities of those delivering and receiving care in order to create peace and authentic collaboration.

Speaking Fee/Honorarium:

Varies based on type of event

 
To book Tiffany or for more information, contact Natalie McKay.

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The Beryl Institute
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