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Patient Experience Resources
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The Beryl Institute provides a growing number of leading resources that will support you in leading a positive patient experience effort for your organization.


IMPX Videos


The Beryl Institute releases an “I am the Patient Experience” (IMPX) video at the opening of each annual Patient Experience Conference. Including a library of IMPX videos submitted by various organizations around the world, we encourage the use of the IMPX videos to further the dialogue on the patient experience.

From the latest State of Patient Experience Benchmarking Study, white papers, grant research reports, Patient Experience Journal and Patient Experience Press Bookstore, you will find a variety of informative and thought-provoking publications that dig into critical issues facing the healthcare industry today.

 Case Studies

 On the Road

Case Studies offer an exclusive look into current healthcare efforts, presented as an opportunity to learn from others as well as a spark for further ideas on how we can work to improve the patient experience.

The On the Road series shares patient experience journeys from hospitals around the globe.




PX Blog and Guest Blog are part of our commitment to share additional voices and perspectives in the patient experience dialogue and reinforces the value of expanding patient experience efforts globally.

Monthly e-newsletters are an informative series from The Beryl Institute: PX Monthly chronicles how the industry is changing to meet the critical issue of the patient experience head on and PX Newslink highlights important policy analysis, leading research and current press to enhance and inform your work.

Grant Program


In partnership with Patient Experience Institute, the annual grant program supports valuable efforts underway to research the value of improving the patient experience throughout the care continuum.

Through interactive keynotes, in-person facilitated discussion or workshops, speakers from The Beryl Institute team provide unique expertise and insights on patient experience and offer direct leadership development and skills building specific to your organization or event.



Patient Experience Marketplace serves as the go to resource for identifying patient experience products and services to support organizational improvement in addressing patient experience issues.

Order products to use at your events as giveaways, prizes and gifts. These products are great for promoting both Patient Experience Week and your patient experience improvement efforts through out the year.


Stay Connected

Sign up for our informative series of monthly e-newsletters from The Beryl Institute.

The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203