Quality & Clinical Excellence

Expectations & Patient Experience in Healthcare in Brazil

Few sectors have such a great need for attention to experiences as the healthcare...

Staff & Provider Engagement

The State of Human Experience 2023: Affirming the Integrated Nature of Experience in Healthcare Today

Engaging voices from 33 countries, our latest biennial benchmarking study provides diverse perspective on...

Culture & Leadership

The State of Patient Experience 2021: Transforming the Human Experience

The State of Patient Experience 2021: Transforming the Human Experience engages voices from 33...

Consumer Perspectives on Patient Experience 2021

This report is a follow-up to The Beryl Institute’s 2018 study, Consumer Perspectives on...

Culture & Leadership

Human Experience 2030: A Vision for the Future of Healthcare

Human Experience 2030 (HX2030) reflects the insights of a global community of patients, family...

Culture & Leadership

2019 State of Patient Experience: A Call to Action for the Future of Human Experience

The State of Patient Experience 2019: A Call to Action for the Future of...

Culture & Leadership

To Care is Human: The Factors Influencing Human Experience in Healthcare Today

As one looks at the healthcare landscape today, it is hard to overlook the...

Patient Family & Community Engagement

Consumer Perspectives on Patient Experience 2018

Healthcare professionals have taken major steps to understand, measure, and improve the Patient &...

Innovation & Technology

The State of Patient Experience 2017: A Return to Purpose

The full research report from the Institute's latest benchmarking study provides insights into trends...

State of Patient Experience 2015: A Global Perspective on the Patient Experience

The full research report from the Institute's latest benchmarking study provides implications of practice...

Infrastructure & Governance

The State of Patient Experience in American Hospital 2013

The Beryl Institute releases the full research report from its 2013 benchmarking The State of Patient...

Infrastructure & Governance

The State of Patient Experience in American Hospitals – 2011 Benchmarking Study

The Beryl Institute has released full findings from the 2013 State of Patient Experience...