| Global Patient and Family Advisory Board |
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Applications for the 2020/2021 Global Patient and Family Advisory Board are currently being accepted through Friday, June 5, 2020. Learn More. A critical commitment of the Institute is to serve as the hub for all voices impacting and influencing the patient experience movement. The Global Patient and Family Advisory Board complements the Institute’s boards by ensuring the voices of patients and families are a central consideration in the strategic direction and offerings of the Institute. The Board reviews the Institute’s areas of focus and current resources and offer suggestions on new opportunities, topics of interest, etc., ensuring the perspective of the patient is part of all Institute efforts.Board Co-Chairs
Victoria Baskett, CPXPDirector of Patient Experience, Texoma Medical Center
Denison, TX 
Denise DurginExecutive Coach, Back Bay Leadership
McLean, VA Board Members
Rosie BartelPatient Advisor
Chilton, WI 
Kathryn EmpsonDirector, Quality Assurance & Standardization, Livanta
Seattle, WA 
D'Anna Holmes, CPXPAssistant Director of Patient Experience, Astellas Pharmaceuticals
Nikki MontgomeryPresident, Patient and Family Partnership Council, University Hospitals Rainbow Babies & Children's
Euclid, OH 
Kristen SchultzIndependent Living Specialist, Access to Independence
Madison, WI 
Lori SweeneyPatient Experience Manager, Southern Maine Health Care
Biddeford, ME 
Jim CastelloneMedical Director, Department of Emergency Medicine, Eastern CT Health Network
Manchester, CT 
Marie Ennis-O'ConnorHealth Care Social Media Monitor
Dundrum, Dublin 
Barbara LewisCEO, Joan's Family Bill of Rights
Sherman Oaks, CA 
Stephanie NewellExperience Innovator, People &
Goolwa, South Australia 
Tony SergePatient Experience Advisor and Former PFAC Co-chair
Groton, MA 
Janepher WabulyuResearch and Advocacy Officer, Uganda Alliance of Patient's Organizations (UAPO)
Kampala, Uganda 
Isabela CastroPX and QI Consultant, Rede Dor Sao Luis
Rio de Janeiro, Brazil 
Emily FollmanLead Partner, St. Louis Children's Hospital
St. Louis, MO 
Tanya LordDirector of Patient and Family Engagement, Foundation for Healthy Communities
Concord, NH 
Anne NewmanAdaptive Technologist, Queen's University Library Adaptive Tech. Centre
Kingston, Ontario 
MaryAnne SterlingEVP, Caregiver Experience, Livpact
Ashburn, VA |
4/27/2020 » 9/9/2020
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5/29/2020
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