This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Test | Print Page | Contact Us | Your Cart | Sign In
Experience Assessment - Getting Started

Discover your experience strengths and opportunities.

The Experience Assessment is grounded in The Beryl Institute's Experience Framework and built on global research identifying factors seen as critical to positive experience outcomes by both high performing healthcare units and consumers of healthcare.

Upon completing the Experience Assessment, you will receive a comprehensive report that includes:

  • An overall Human Experience Index (HXI) score
  • An individual score associated with each of the eight strategic lenses of the Experience Framework
  • Direct links to resources associated with each lens as you look to elevate strengths or address opportunities for improvement
  • Access to a Review and Reflection Worksheet to help you begin to evaluate your scores and frame a plan to address what you discover

There are two assessment options:


Upon completion of a quick 5-7 minute assessment, you will immediately be provided a custom score report on your individual responses that you can print (and which will also be emailed directly to you). Your individual responses and results are anonymous and only available to you.

Get Started


Conduct the Experience Assessment at an organizational level to create a comprehensive picture of the strengths and opportunities you have in your efforts to improve the patient experience. The more people from your organization who answer the questions, the greater insight and actionable data you will have.

Learn More

Stay Connected

Sign up for our informative series of monthly e-newsletters from The Beryl Institute.

The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203