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Certified Patient Experience Professional Preparation

The Beryl Institute is excited to offer the following resources to help you prepare for the Certified Patient Experience Professional (CPXP) examination.

Patient Experience Institute, a sister organization, provides CPXP certification, an international designation intended for healthcare professionals or other individuals with a commitment and interest in patient experience improvement.
 


Registration Fee: $650 Members / $750 Non-Members
Includes CPXP e-workbook.

Thinking about taking the CPXP examination but unsure where to start your preparation? Join The Beryl Institute’s Learning and Professional Development faculty for an interactive prep workshop reviewing the four domains outlined in the Certified Patient Experience Professional Classification System on which the CPXP examination is based. The course will share content from the PX Body of Knowledge courses related to the domains and job tasks and provide an opportunity to test your understanding of key concepts. In addition, current CPXPs will share their insights and preparation strategies in a panel discussion.

During the course, participants will:

  • Review content from the PX Body of Knowledge courses most related to the CPXP Classification System
  • Test your understanding of key concepts
  • Gain insights and strategies in preparing for the CPXP Examination
  • Interact with current CPXPs as they share recommendations & insights in achieving the CPXP Designation

Course Materials:

  • CPXP Participant eBook: This electronic book is your personal participant book. It contains the content discussed including exercises and questions to test your understanding of the material.

  • CPXP eWorkbook: The electronic workbook outlines recommendations and important considerations as you develop a personal study plan in preparation for the CPXP examination.

While the CPXP Preparation Course provides a comprehensive review of patient experience knowledge available, completion of the CPXP Preparation Course is not required to take the CPXP exam, nor does completion of the course (as with any preparation method) guarantee a passing score on the CPXP Exam.  Click here to learn more about the live online course participation, technology requirements, and attendance and cancellation policies. Volume pricing available.



Live Online* 
February 4 - February 25, 2021

This program consists of four live, online facilitator-led sessions. To guarantee a place in the course, participants must register at least one week before the first session scheduled date. We encourage you to register as early as possible as space is limited.
> Register

  • Session 1: February 4, 12:00 - 2:00 PM ET
  • Session 2: February 11, 12:00 - 1:30 PM ET
  • Session 3: February 18, 12:00 - 1:30 PM ET
  • Session 4: February 25, 12:00 - 1:30 PM ET

 

Live Online* 
March 4 - March 25, 2021

This program consists of four live, online facilitator-led sessions. To guarantee a place in the course, participants must register at least one week before the first session scheduled date. We encourage you to register as early as possible as space is limited.
> Register

  • Session 1: March 4, 12:00 - 2:00 PM ET
  • Session 2: March 11, 12:00 - 1:30 PM ET
  • Session 3: March 18, 12:00 - 1:30 PM ET
  • Session 4: March 25, 12:00 - 1:30 PM ET

 

Live Online* 
March 4 - March 25, 2021

This program consists of four live, online facilitator-led sessions. To guarantee a place in the course, participants must register at least one week before the first session scheduled date. We encourage you to register as early as possible as space is limited.
> Register

  • Session 1: March 4, 6:00 - 8:00 PM ET
  • Session 2: March 11, 6:00 - 7:30 PM ET
  • Session 3: March 18, 6:00 - 7:30 PM ET
  • Session 4: March 25, 6:00 - 7:30 PM ET

 

Live Online* 
August 5 - August 26, 2021

This program consists of four live, online facilitator-led sessions. To guarantee a place in the course, participants must register at least one week before the first session scheduled date. We encourage you to register as early as possible as space is limited.
> Register

  • Session 1: August 5, 12:00 - 2:00 PM ET
  • Session 2: August 12, 12:00 - 1:30 PM ET
  • Session 3: August 19, 12:00 - 1:30 PM ET
  • Session 4: August 26, 12:00 - 1:30 PM ET

 

Live Online* 
September 2 - September 23, 2021

This program consists of four live, online facilitator-led sessions. To guarantee a place in the course, participants must register at least one week before the first session scheduled date. We encourage you to register as early as possible as space is limited.
> Register

  • Session 1: September 2, 12:00 - 2:00 PM ET
  • Session 2: September 9, 12:00 - 1:30 PM ET
  • Session 3: September 16, 12:00 - 1:30 PM ET
  • Session 4: September 23, 12:00 - 1:30 PM ET

 

Live Online* 
September 2 - September 23, 2021

This program consists of four live, online facilitator-led sessions. To guarantee a place in the course, participants must register at least one week before the first session scheduled date. We encourage you to register as early as possible as space is limited.
> Register

  • Session 1: September 2, 6:00 - 8:00 PM ET
  • Session 2: September 9, 6:00 - 7:30 PM ET
  • Session 3: September 16, 6:00 - 7:30 PM ET
  • Session 4: September 23, 6:00 - 7:30 PM ET

 

 

$45 Members/$55 Non-Members

Developed by The Beryl Institute with input from current CPXPs, this workbook offers recommendations and important considerations as you develop a personal study plan in preparation for the CPXP examination offered through Patient Experience Institute. The workbook includes an overview of CPXP designation including eligibility requirements and classification system, comprehensive listing of all domains, tasks, knowledge and skills tested on the CPXP examination with action recommendations and suggested resources to increase your development in each area, a self-assessment to evaluate your current skills and knowledge for each task reflected in the CPXP Classification System and a template to develop a personal study plan based on self-assessment and knowledge and skill gaps identified. In addition, this workbook includes an appendix with a glossary of important terms, suggestions on forming study groups and links to additional resources.

> Order Now
*Note: This publication is included as part of CPXP Prep Course registration. 


In addition to the PX Body of Knowledge courses and Certificate Programs, the PX Press Bookstore offers additional resources on ways to contribute to a positive healthcare experience for patients, families and the community. Browse through the publications and find educational resources to support your professional development and improve the patient and family experience.

These publications are sold separately from CPXP Prep Courses. 

> View the PX Press Bookstore

                             

 

 



CPXP Preparation is part of The Beryl Institute's Path to Experience Excellence, offering resources and tools to support every stage of your experience journey. 

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203
1-866-488-2379
info@theberylinstitute.org