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Patient Experience Case Studies
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Case Studies offer an exclusive look into current healthcare efforts, presented as an opportunity to learn from others as well as a spark for further ideas on how we can work to improve the patient experience.

As we continue our support of the global patient experience movement and in the spirit of #PXTOGETHER, The Beryl Institute is expanding efforts to gather and build a library of cases on the value and impact of patient experience from settings across the continuum of care and from locations around the world.

Call for Case Studies
Cases should identify critical opportunities or address specific problems, be focused on practical and replicable steps and provide some measure of outcome and/or impact as a result. 

> Download Case Study Template

Cases must follow the required word document template and can be submitted on an ongoing basis to PXCases@theberylinstitute.org

Latest Case Study


Building a Culture of Understanding with a NICU Family Support Program
The NICU experience, for most families, begins with an incredible amount of new information, spoken in what seems like a coded language. To support families, the March of Dimes worked with families whose baby(ies) had been hospitalized in the NICU, interviewed NICU staff and March of Dimes NICU Family Support Program Coordinators to understand how to best support families.
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