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Patient Experience Case Studies
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Case Studies offer an exclusive look into current healthcare efforts, presented as an opportunity to learn from others as well as a spark for further ideas on how we can work to improve the patient experience.

As we continue our support of the global patient experience movement and in the spirit of #PXTOGETHER, The Beryl Institute is expanding efforts to gather and build a library of cases on the value and impact of patient experience from settings across the continuum of care and from locations around the world.

Call for Case Studies
Cases should identify critical opportunities or address specific problems, be focused on practical and replicable steps and provide some measure of outcome and/or impact as a result. 

> Download Case Study Template

Cases must follow the required word document template and can be submitted on an ongoing basis to PXCases@theberylinstitute.org


Latest Case Study


Emmi® Programs Help Hospitals Scale Up to Drive Quality Care Transitions Discharged patients need to be engaged throughout a care transition to have the confidence and ability to manage their health at home. which requires hospitals and health systems to find effective and scalable ways of empowering patients post-discharge. To evaluate the impact of Emmi programs on hospitals’ efforts to improve care transitions, Wolters Kluwer collaborated with 27 hospitals that wanted to extend their outreach and engage patients post-discharge. Evidence suggested that Emmi programs can positively impact the human experience in healthcare.

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