Improving the Patient Experience

Experience Framework

View the eight strategic lenses through which organizations can address experience improvement and excellence.

Access Resources

Identify resources to address your specific patient experience needs.

Explore Membership

Join the global community of practice for resources and connections to guide your patient experience journey.

Engage the Community

Learn, share and collaborate with peers in discussion groups related to elevating the human experience.

The Beryl Institute is the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge.

Consumer Perspectives on Patient Experience 2018

The full research report from the inaugural study, Consumer Perspectives on Patient Experience 2018 is now available. The first of its kind global research, the study engaged 2,000 respondents across four continents. It shares the perspectives of consumers of healthcare on the patient experience, its importance, the critical factors that impact its success and how it will influence individual choices in healthcare.


Patient Experience Conference 2019 

Patient Experience Conference is the largest independent, non-provider or vendor hosted event bringing together the collective voices of healthcare professionals across the globe to convene, engage and expand the dialogue on improving patient experience.
Upcoming Events more

11/27/2018
Encore Webinar - Pit Crew: How Communication Fuels the Ambulatory Surgery Center Patient Experience

12/4/2018
Encore Webinar - Understanding and Advancing the Patient Experience at End of Life

12/11/2018
Webinar - Hope and Compassion: The Keys to Treating Mental Health Patients & Families

Stay Connected

Sign up for our informative series of monthly e-newsletters from The Beryl Institute.

The Beryl Institute
550 Reserve St., Suite 190 #26
Southlake, Texas 76092
1-866-488-2379
info@theberylinstitute.org

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