Innovation Awards 2020: Celebrating Creativity and Ingenuity in Improving PX
This white paper recognizes three institutions as award recipients selected from submissions to the Institute’s second annual Patient Experience Innovation Award program. The awards provide a platform for sharing and celebrating new ideas from across the globe to improve patient experience.
With discoveries and opportunities transferrable to many healthcare settings, the paper also shares other innovative submissions explored through The Beryl Institute’s Experience Framework. This includes eight strategic lenses through which organizations can address experience improvement and excellence.