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CPXP Workbook

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CPXP Workbook: A Preparation Guide for the Certified Patient Experience Professional Examination
First Edition

$45 Members/$55 Non-Members

Developed by The Beryl Institute with input from current CPXPs, this workbook offers recommendations and important considerations as you develop a personal study plan in preparation for the CPXP examination offered through Patient Experience Institute.

The workbook includes: 

  • Overview of CPXP designation including eligibility requirements and classification system
  • Comprehensive listing of all domains, tasks, knowledge and skills tested on the CPXP examination with action recommendations and suggested resources to increase your development in each area
  • Self-Assessment to evaluate your current skills and knowledge for each task reflected in the CPXP Classification System
  • Template to develop a personal study plan based on self-assessment and knowledge and skill gaps identified 

In addition, this workbook includes an appendix with a glossary of important terms, suggestions on forming study groups and links to additional resources. This publication is already included as part of CPXP Prep Course registration. For more information on prep courses, click here.

Note: Many of the recommended resources listed in this workbook may require an additional fee or purchase to access. In addition, sample test questions are not included in this publication as The Beryl Institute is not in a position to draft questions indicative of what CPXP applicants will find on the actual exam.

Shipping is included in the cost of purchase. For orders outside of the United States, please contact info@theberylinstitute.org

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203

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