EXPERIENCE FRAMEWORK STRATEGIC LENS
Policy & Measurement
Experience is driven and influenced by external factors and systemic and financial realities and requires accepted and understood metrics to effectively measure outcomes and drive action.
The Beryl Institute offers a library of resources developed by and for our patient experience community. Below you will find a selection of the many Policy & Measurement resources available to support your patient experience
Associated Organizations provide insights and resources beyond the Institute’s boundaries with a focus on experience improvement and excellence in some capacity. They primarily operate as a social enterprise in a non-vendor capacity.
Patient Experience Marketplace serves as the go to resource for identifying patient experience products and services.