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On Demand Webinar: What Matters Most to Patients and Families During the COVID-19 Pandemic?

What Matters Most to Patients and Families During the COVID-19 Pandemic? 
Moderator: Tiffany Christensen, CPXP, Vice President, Experience Integration, The Beryl Institute

Dr. Grace Cordovano, Patient Advocate/Healthcare Navigating Solutionist
Erin Moore, CF Mom and co-design advocate
MaryAnne Sterling, CEA, Advocate and Family Caregiver
Melissa Thomason, Patient Advocate & Advisor

Healthcare professionals are deeply impacted by this crisis as are the citizens and patients who have been exposed to or contracted the virus. Patients and families who have navigated illness and our healthcare system for decades have insights that can support us as we move from the crisis to the rebuild. What is the role of partnership as we witness our providers in great need of emotional support? How are patients without COVID-19 coping with the interruptions in care and how do they balance their needs with that of the overall COVID response? How does the patient community support the healthcare community today? How do we begin to think ahead to rebuilding together? A panel of patients, family members and patient advocates will provide insights into these questions and more.

Download the slides>>  


Webinar Chat Notes

Can you share what you are seeing as the biggest impact COVID-19 is having on your patient/family experience right now?

> View Chat Notes

Given the challenges you are facing, how are you able to take care of your own emotional and mental health during the COVID-19 crisis?

> View Chat Notes

The frontlines are facing great stress and trauma right now. How can patients and families support those who have always supported us?

> View Chat Notes

Please note: The audio quality may be choppy at times. This webinar does not offer Patient Experience Continuing Education Credit (PXE).

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203