The Journey to a Standardized System-wide Patient Engagement Platform
Vanessa Mona, Director of Care Experience, Henry Ford Health System
Discover an integrated health system’s process to standardize a patient engagement platform. This session will highlight a sourcing activity and selection process that began a drive toward system-wide standardization, but also the positive impact on the patient experience through new technology.
- Identify ways to unite a diverse group of stakeholders in selecting system-wide technology products.
- Define how to conduct supplier workshops to determine bid requirements for a complex service and technology.
- Recognize a new standard of technology and service that positively impacts the patient experience while reducing costs.
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Most webinars offered by The Beryl Institute are eligible for one Patient Experience Continuing Education Credit (PXE). Participants interested in receiving PXEs must complete the program survey.*
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*Participants can claim PXEs and print out PXE certificates through Patient Experience Institute.This approved program offers PXE for two (2) years from the live broadcast date. PXE for this webinar is available through October 22, 2021