Improving the Patient Experience during COVID-19
Vanessa Mona, Director of Care Experience, Henry Ford Health System
The COVID-19 pandemic is putting hospitals — and their patients — in unprecedented situations. Henry Ford Health System is focused on the patient experience, keeping patients comforted and well informed at this time of uncertainty. This webinar discusses
how digital tools help patients and employees stay up to date on new policies and procedures, deliver encouraging messages from the community and enable virtual experiences, including a virtual therapy dog visit.
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Most webinars offered by The Beryl Institute are eligible for one Patient Experience Continuing Education Credit (PXE). Participants interested in receiving PXEs must complete the program survey.*
Click here to access the survey.
*Participants can claim PXEs and print out PXE certificates through Patient Experience Institute.This approved program offers PXE for two (2) years from the live broadcast date. PXE for this webinar is available through June 23, 2022.