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Patient Experience Topic Calls
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Designed as an open forum, Topic Calls allow for the sharing of ideas and best practices. Each call features an expert guest who kicks off the conversation by sharing insights and observations related to the specific topic being explored. Participation in Topic Calls and access to recordings is exclusive to members of The Beryl Institute.

Upcoming Topic Calls



November 14, 2-3 PM ET


How are you using personal storytelling to positively impact the Human Experience in Healthcare?
Beth Sanders, Founder and CEO, LifeBio
Joy Dukart-Benefiel, Director of Clinical Operations – Memory Care, Ascension Living

Every person has a story to tell. They may choose to share a “Health Story” or a “Life Story” or just individual thoughts or feelings today. How can clinicians empower people to share their thoughts, feelings, and life experiences (even privately) to impact their own wellbeing? What are ways that acute and post-acute settings can easily engage patients, family, and volunteers to improve the patient experience?

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The Beryl Institute
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