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Strategic Advisory Board
The Strategic Advisory Board serves as a key advisor to operations of The Beryl Institute. The board provides practical advice on strategy, growth opportunities and future plans, along with valuable insights into market and industry trends.

Board Members


Michael Bennick

Medical Director of the Patient Experience, Chairman, Patient Experience Council 
Yale-New Haven Hospital

Neil Churchill

Director for Patient Experience, Participation and Equalities 
NHS England

Sven Gierlinger

Chief Experience Officer 
Northwell Health
PX Advisory Board Co-Chair

Victoria Niederhauser, DrPH, RN, FAAN

Dean & Professor
University of Tennessee Knoxville, College of Nursing

Joanne Carrocino

President and CEO
Cape Regional Medical Center

Denise Durgin

Executive Coach
Back Bay Leadership
Global Patient and Family Advisory Board Co-Chair

Pam Guler

Vice President, Chief Experience Officer
PX Advisory Board Co-Chair

Bill Roberts

Vice President, Healthcare, ImageFIRST
Solutions Advisory Board Co-Chair


Isabela Castro

PX and QI Consultant, Rede Dor Sao Luis
Rio de Janeiro, Brazil
Global Patient and Family Advisory Board Co-Chair

Rick Evans

SVP and Chief Experience Officer
New York-Presbyterian Hospital

Wendy Leebov

Language of Caring

Colleen Sweeney

Sweeney Healthcare Enterprises
Solutions Advisory Board Co-Chair

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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203