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Pediatric Council Purpose & Composition
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The Pediatric Council represents a group of individuals committed to engaging with one another, sharing ideas and expanding the engagement of pediatric patient experience (PX) leaders in The Beryl Institute community.

To strategically build a network of Pediatric PX Leaders who will:

  •  Share knowledge, resources and learning with council members on a standard basis during quarterly calls or in person meetings help at PX Conference.
  • Work collaboratively with The Beryl Institute Executive Team to:
    • Develop a strategy for engaging Pediatric PX Leaders in the broader patient experience movement as well as inform the efforts of the Institute.
    • Advise The Beryl Institute on topics of relevance and issues pertaining to Pediatric PX Leaders and Staff
    • Support the development of a content pipeline for publications, webinars and other resources from the Institute for Pediatric PX Leaders and Staff based on critical areas of interest
    • Guide program development relevant to Pediatric PX Leaders and Staff for the PX Conference and other events and programming
    • Serve as an ambassador for The Beryl Institute, helping to spread the word about the value of the organization and make connections to others. 


  • The Pediatric Council shall consist of individuals who have active membership with The Beryl Institute and serve in a patient experience related role for a children's healthcare provider organization.
  • Council members must express their interest via online application and hold a role or perspective relevant to the focus of the respective council.
  • Approval of participation in a Council is at the discretion of The Beryl Institute.
  • Removal from a Council is at the discretion of The Beryl Institute based on conduct or actions of a council member such as, but not limited to violating member confidentiality, elevating negative discourse or creating a hostile or harmful environment.


  • Officers of the Pediatric Council shall include 2-3 positions of Co-Chair. They will hold their positions for a two (2) year term. The Pediatric Community Leadership provides practical advice on strategy, growth opportunities and future plans for the community.#
  • 2019-2020 Co-Chairs:
    • Barbara Burke, MA, LPC, Senior Director, Patient-Family Experience, Ann & Robert H. Lurie Children's Hospital of Chicago
    • Anne Marie Richards, Family Centered Care Program Coordinator, The Children's Hospital Of Philadelphia
    • Kate Martin, Founder and Director, Common Room          
The Pediatric Council will meet four times a year, three times virtually and once in conjunction with Patient Experience Conference. The purpose of meetings will be for the sharing of proven practice cases, broader discussion on needs and ideas following the general purpose of the Council noted above and providing specific input or feedback as requested from the Institute. Optional opportunities for additional engagement in various work groups may become available.

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The Beryl Institute
550 Reserve St., Suite 190 #26
Southlake, Texas 76092