To Care is Human:
A Patient Experience Podcast
A Conversation with Linda Knodel, Senior Vice President, Chief Nurse Executive, Kaiser Permanente
What are the most significant challenges for nurses during this challenging time as we face the current COVID-19 pandemic? Lisa Knodel speaks with Jason Wolf about how the nursing team at Kaiser Permanente maintains a high level of professional development while striving to create the best experience possible for patients in unprecedented times.
Listen to hear how this crisis will transform the nature of care for years to come and how the nursing team will continue to respond with agility as well as thoughtfulness. Linda Knodel also depicts The Caring Science Theory, which embodies the human experience in healthcare - an ideal at the core of everything nurses at Kaiser Permanente do. She leaves us with a positive message, portraying the strength of nurses who will always shine a light as a beacon of hope and trust, persevering on the frontlines.
Stay connected to the changing landscape of Patient Experience through the To Care is Human Podcast Series. The Beryl Institute is committed to elevating the human experience in healthcare by providing a platform for all voices in patient experience
to be heard. Join us weekly as the Institute shares conversations with those leading, delivering, and receiving care.
Leading the Conversation
Hosted by Jason Wolf
"Leading the Conversation” is where we engage in the global conversation on improving patient experience through the eyes of those leading and driving change across the continuum of care and elevate the importance of the human experience at the
heart of healthcare.
Humans in Healthcare
Hosted by Tiffany Christensen
“Humans in Healthcare” is where we examine The Beryl Institute’s 8 Strategic Lenses of The Experience Ecosystem through the eyes of those delivering and receiving care. By hearing stories from the frontlines, we elevate the human experience in healthcare.