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PX Marketplace - Policy & Measurement
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Patient Experience Marketplace serves as the go to resource for identifying patient experience products and services to support organizational improvement in addressing patient experience issues. 


At Ipsos we deliver information and analysis that makes our complex world easier and faster to navigate and inspires our clients to make smarter decisions. This includes providing strategic survey research, data analytics, and advisory services on healthcare quality improvement for government, hospitals, integrated health systems, national and regional health insurers, and other health provider organizations. We have managed and implemented large-scale patient experience surveys and healthcare research programs for over 20 years.



NarrativeDx uses AI to identify actionable insights from patient and provider feedback that improves patient satisfaction scores, increases operational efficiency and decreases employee turnover. NarrativeDx helps healthcare leaders go beyond survey scores by analyzing comments from satisfaction surveys, grievances, online reviews and employee engagement surveys to help hospitals provide excellent experiences that drive significant improvement in financial performance.



Service Management Group (SMG) inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. Learn more about our customer experience management, employee experience, and brand research solutions.


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The Beryl Institute
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