|Patient Experience 101 - Overview|
Enhance Your Organization’s Foundation in Patient Experience Excellence
Patient Experience 101 (PX 101) equips healthcare organizations with a foundational, easy-to-use educational resource to support and enhance your culture of patient experience excellence. PX 101 provides tools and activities to facilitate discussions on what patient experience is, what it means to them and how they can positively impact experience excellence.
PX 101 is an ideal resource for:
PX 101 provides foundational key learning across seven session topics (3.5 hours total):
> View an overview of PX 101
> View an overview of the electronically accessible resources included with each PX 101 session.
Each PX 101 session includes electronically accessible resources: