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Pediatric Council
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The Pediatric Council represents a group of individuals committed to engaging with one another, sharing ideas and expanding the engagement of pediatric patient experience (PX) leaders in The Beryl Institute community.


Council Co-Chairs

Barbara Burke

Senior Director, Patient-Family Experience
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago, IL

Anne Marie Richards

Family Centered Care Program Coordinator
The Children's Hospital Of Philadelphia
Philadelphia, PA

Kate Martin

Founder and Director
Common Room Consulting Ltd.
London, England

Council Members

Jan Althouse, CPXP

Patient Experience Manager, Cook Childrens Health Care System
Fort Worth, TX

Darla Cohen, CPXP

Program Coordinator Patient Experience, Riley Hospital for Children
Indianapolis, IN

Christine Cunningham, CPXP

Administrative Director, OPE, Stanford Children's Health
Palo Alto, CA

Susan Gilland

Assistant Manager, Patient & Family Experience, Connecticut Children's Medical Center
Hartford, CT

Erika Holliday

Past President of the Family Advisory Board, Ann and Robert H. Lurie Children's Hospital of Chicago
Homewood, IL

Chris Lombardi

Patient Experience Liaison, Children's National Health System 
Washington, DC

Leslie Moore, CPXP

Specialty Nurse, Arkansas Children's Hospital
Little Rock, AR

Lisa Schiller, CPXP

Director, Patient Relations/Service Excellence, Children's Hospital Los Angeles
Los Angeles, CA

Tina Arcidiacono, CPXP

Director, Patient Experience, Nemours Children's Health System
Wilmington, DE

Jennifer Coldren, CPXP

Patient Experience Coordinator, Children's National Health System
Washington, DC

Shellie Doub

Family Partnership Coordinator, Dayton Children's Hospital
Dayton, OH

Dustin Goad

Quality, Risk, and Safety Manager, Arkansas Children's Hospital
Little Rock, AR

Christine Kouri

Manager, Patient Experience, CHEO
Ottawa, Ontario

Cherie Lytle, CPXP

Patient Experience Manager, Children's Hospital & Medical Center
Omaha, NE

Janine Patton

Certified Child Life Specialist, Texas Children's Hospital
Houston, TX

Sandra Schultz, CPXP

Customer Service Manager, CHOC Children's
Orange, CA

Darlene Barkman

Family Consultant, Children's Hospital of Philadelphia
Philadelphia, PA

Janet Cross, CPXP

Administrative Director, Pt.& Family-Centered Care, Monroe Carell Jr. Children's Hospital at Vanderbilt
Nashville, TN

Quinn Franklin

Assistant Director - Psychosocial Division, Texas Children's Hospital
Houston, TX

Elena Gonzalez

Experience Improvement Manager, Stanford Children's Health Lucile Health Packard Children's Hospital Stanford 
Palo Alto, CA

Brennan Lewis

Director, Patient Family Education & Engagement, Children's Health
Dallas, TX

Laura McDonagh

Director, Northwell Health Cohen Childrens Medical Center
New Hyde Park, NY

Teresa Prouty

Family Partnership Coordinator, Dayton Children's Hospital
Dayton, Ohio

Katie Taff, CPXP

Manager, Patient & Family Engagement, Children's Mercy Kansas City
Kansas City, MO

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