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Patient Advocacy Community Work Groups
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About Leadership Work Groups Regional Groups Upcoming Events Resources

The Patient Advocacy Community (PAC) Work Groups help support the work and provide direction for the Patient Advocacy Community of The Beryl Institute. The PAC is your connection to other professionals who represent and advocate for consumers across the healthcare continuum.

> Register as a Patient Advocacy Community Volunteer

The PAC Work Groups and leaders include:

The Patient Advocacy Community Awards Work Group facilitates Ruth Ravich Patient Advocacy award process through award nomination solicitation, nomination review and award winner selection.

Kate Clarke
Manager, Patient Relations/
Interpreter Services, Northwestern Medicine

The Patient Advocacy Community Education Work Group supports the community through development of patient advocacy focused education; including but not limited to webinars, connection calls, pre-conference education offerings.

Brenda Radford
Director, Member Engagement
Amerihealth Caritas

Toya Gorley
Strategic Advisor
NRC Health

The Patient Advocacy Community Membership Work Group develops strategies to recruit and retain PAC members. Explores relationships/partnerships with organizations who are interested in Patient Advocacy to identify opportunities for networking and collaboration.

Kim Pedersen
Administrative Director 
Patient Relations
MarianJoy Rehabilitation Hospital

The Patient Advocacy Community Newsletter Work Group supports the community through bi-monthly production of the Patient Advocacy Newsletter
Carol Santalucia
Director of Service Excellence
Cleveland Clinic

The Patient Advocacy Community Publications Work Group Volunteers recommends and assists in developing patient advocacy publication including but not limited to white papers, research papers, pamphlets, books, digital resources. This is done with support of The Beryl Institute including but not limited to, editing services, development of final product and promotion on website. In addition volunteers will review current PX Press Patient Advocacy Publications to determine if updates are required.

Regional Communities
The Patient Advocacy Community Regional Communities Work Group Volunteers support the community through identification and networking with local/regional patient advocacy groups.

Kim Pedersen
Administrative Director
Patient Relations
MarianJoy Rehabilitation Hospital


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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203