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On the Road with The Beryl Institute
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The On the Road series offers a virtual guest pass to many leading healthcare institutions, sharing patient experience journeys from hospitals around the globe. A team member from the Institute spends time with an organization learning about their patient experience journey and shares what the organization has accomplished with the overall patient experience community.

Latest On the Road

A Modern Approach within a Culture of History and Tradition

Walter Reed National Military Medical Center
Washington, DC

Our latest On the Road took us to one of the nation's largest and most renowned military medical centers in the Washington, D.C. metropolitan area, Walter Reed National Military Medical Center. Located in Bethesda, Maryland, Walter Reed is the first military hospital to formally build an Office of Experience, striving to build a culture and a system in which every project, choice and change recognizes who is impacted and ensures those voices are heard.

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092