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PX Learning Bite - Eight Guiding Principles for Patient Experience Excellence
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Stacy Palmer, Vice President, Strategy and Member Experience, The Beryl Institute, shares eight essential actions for organizations to embrace to be best positioned for experience improvement. These principles serve as aspirational and affirmative statements about where we as individuals, organizations and collectively as the patient experience movement should focus our efforts.


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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092