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The Future of Human Experience 2030 (HX2030) is a community inquiry focused on uncovering fundamental actions that will guide us in ensuring an unwavering commitment to the human experience in healthcare over the next decade.  Over 1,000 members of The Beryl Institute community provided an extensive set of input through a series of virtual conversations and a global survey. These concepts and ideas were reviewed by a steering team of community leaders who aligned and refined these ideas to create a dynamic framework comprised of six fundamental actions that what will be essential to elevate a commitment to human experience.

Framing the future of human experience in healthcare will require both transformational change and a commitment to foundational efforts addressing healthcare policy, experience measurement and what partnership should ultimately look like. In working to elevate the human experience in healthcare over the next decade, patients and consumers of care, workforce within healthcare organizations and the communities they serve will work together to ensure that healthcare efforts:

Where we go from here 

Converging Paths at a Time of Crisis and Beyond
Supporting the HX2030 vision as well as acknowledging the realities and new existence of healthcare as we move through the COVID-19 pandemic, the Institute remains committed to elevating the human experience in many ways :
  • We will link the shared goals for HX2030 with the realities of our new existence.
  • We will work with our community to identify priorities, practices and policies we need to create or change under each fundamental action as we ensure an unwavering commitment to experience.
  • We will develop practical resources and solutions that support your efforts, drive positive outcomes and acknowledge and elevate all voices.
  • We will work relentlessly with you to design and shape a future for healthcare and humanity that honors all in idea and action.

A Call to Action

Be on the lookout for details soon on how you can continue to contribute to this effort by sharing your voices, your ideas and your practices.



On Demand Complimentary Webinar Replay

Future of Human Experience 2030: A Dynamic Framework for Healthcare

Explore the insights and shared vision for the future of human experience in healthcare built from the voices of thousands of people around the world. This webinar highlights the findings of the global inquiry The Future of Human Experience 2030 (HX2030) and introduces a dynamic framework shaping a call to action for the future of healthcare overall. Come prepared to reflect and contribute as it will take all voices and a broad and unwavering commitment to ensure we realize the future healthcare deserves. Learn the key findings of the inquiry, explore the implications for action (or inaction) it reveals and identify the opportunities for impact we can all make as we look at the next decade of human experience in healthcare.


> View the Webinar Replay
> Download the Slides 

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