The annual grant program supports valuable efforts underway to research the value of improving the patient experience throughout the care continuum.
The Beryl Institute offers an annual Patient Experience Grant Program to encourage and support research into the:
- Value of focusing on the patient experience before, during and after care
- Impact of customer service efforts on the healthcare experience
- Influence of culture on the patient experience, service and outcomes
By recognizing these organizations and supporting their ongoing work in their individual areas of focus, the Institute hopes to cultivate ideas and strategies that can be shared across the industry. The Institute will publish a white paper or research brief on the outcomes of each study. Recipients will also present their findings at The Beryl Institute Patient Experience Conference.
Submissions for the grant and scholar program are currently open through September 4, 2020. View this year's guidelines and overview here.
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