EXPERIENCE FRAMEWORK STRATEGIC LENS
Environment & Hospitality
The space in which a healthcare experience is delivered and the practices implemented to ensure a positive, comfortable and compassionate encounter must be part of every effort.
The Beryl Institute offers a library of resources developed by and for our patient experience community. Below you will find a selection of the many Environment & Hospitality resources available to support your patient experience
Associated Organizations provide insights and resources beyond the Institute’s boundaries with a focus on experience improvement and excellence in some capacity. They primarily operate as a social enterprise in a non-vendor capacity.
Patient Experience Marketplace serves as the go to resource for identifying patient experience products and services.