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CPXP Live Online Information
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This course is conducted in Adobe Connect. Adobe Flash Player 13.0 will officially be the minimum requirement for attending the sessions. To receive optimal performance, we recommend that you get the latest version.
Download the latest Flash Player.

To ensure smooth connectivity prior to the course, please perform the simple connection test and review the Quick Start Guide for Participants.

After registering, you will receive login instructions via email. All sessions will be highly interactive with features and tools such as “raise your hand”, polling, live chat and active discussion through the audio conference. Please come prepared to fully participate in the course.

To receive course materials before the first session, participants must register and make payment at least one week before the scheduled date. Additional fees apply for international shipping.

Live Online
August 2 - August 23, 2018:
Maximum number of participants reached.

  • Session 1: August 2, 12:00 - 2:00 PM ET
  • Session 2: August 9, 12:00 - 1:30 PM ET
  • Session 3: August 16, 12:00 - 1:30 PM ET
  • Session 4: August 23, 12:00 - 1:30 PM ET

Live Online
August 16 - September 6, 2018

> Register Now

  • Session 1: August 16, 6:00 - 8:00 PM ET
  • Session 2: August 23, 6:00 - 7:30 PM ET
  • Session 3: August 30, 6:00 - 7:30 PM ET
  • Session 4: September 6, 6:00 - 7:30 PM ET

Attendance Policy

Registration grants individual access to the person registered. Under this, one person will be able to attend the sessions and receive credit for attendance. Registrations cannot be shared. The CPXP Prep Course is designed as four live, online facilitator-led sessions. We encourage you to ensure your availability for each session prior to completing your registration. Participants must attend the entire course and complete the course survey within 30 days of course completion to receive Patient Experience Continuing Education Credit (PXEs). Partial credit will not be awarded.

Notes: A minimum number of participants is required to hold each course. If the course is cancelled due to low registration, participants will receive a full refund. Participants located outside the U.S. and Canada will dial a toll phone number or use free VoIP through their computer to access the program. They should check with their phone carrier to determine rates for calls to the U.S. if using a telephone.

If you need further assistance, please call the Institute at 1.866.488.2379 or send an email to


> View Cancellation Policy

> Return to Main CPXP Prep Courses

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092