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Patient Experience Conference 2019 - Overview
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Patient Experience Conference is the largest independent, non-provider or vendor hosted event bringing together the collective voices of healthcare professionals across the globe to convene, engage and expand the dialogue on improving patient experience. At this interactive conference, you will identify strategies and discover solutions to help start your journey, or to advance your program to the next level. Come prepared to network and build professional relationships, and leave inspired to further your commitment to building the field of patient experience.



Schedule at a Glance
(Subject to change.)

Wednesday, April 3

  • 8:30 AM - Pre-Conference Workshops & Community Gatherings
  • 1:00 PM - Welcome & Conference Overview
  • 2:00 PM - Keynote: Alex Sheen
  • 3:00 PM - Networking & Break
  • 3:30 PM - Breakout Sessions I
  • 5:00 PM - Breakout Sessions 2
  • 6:00 PM - Exhibitor Reception

Thursday, April 4

  • 7:45 AM - Networking Breakfast
  • 7:45 AM - E-Poster Sessions
  • 8:45 AM - Keynote: Rana Awdish
  • 9:45 AM - Networking & Break
  • 10:15 AM - Breakout Sessions 3
  • 11:30 AM - Networking Lunch / Lunch and Learn
  • 1:15 PM - Keynote - Patient & Family Panel: Opioids, Pain and the Patient Experience
  • 2:15 PM - Networking & Break
  • 2:45 PM - Breakout Session 4
  • 4:00 PM -Roundtable Discussions
  • 6:00 PM - Networking Reception & Dinner

Friday, April 5

  • 7:45 AM - Networking Breakfast
  • 7:45 AM - E-Poster Sessions
  • 8:45AM - Breakout Sessions 5
  • 9:45 AM -Networking & Break
  • 10:15 AM - PX Innovation Awards
  • 10:45 AM - Keynote: David Zaas
  • 11:45 AM - Closing Thoughts
  • 12:00 PM - Conference Closes

Registration Fees:

Member* Non-Member
  $1,000 $1,150

*Not a member? Join today.

Questions about Patient Experience Conference 2019? Contact us at 1.866.488.2379

Patients Included
Reinforcing our mission to engaging a broad range of voices and views and putting patients, families and care partners first, Patient Experience Conference is an accredited Patients Included event.

Patient and Family Participation
The Beryl Institute is committed to including patient and family voices in the dialogue around patient experience efforts. Members of Patient and Family Advisory Council Volunteers and/or ePatients are eligible for subsidized conference registration rates at 25% off and/or to apply for a registration scholarship. Contact Natalie McKay for any questions at 866.488.2379 Ext. 701.

Group Registration
Organizations registering five or more people are eligible for a group discount of 10%. Contact Natalie McKay for any questions at 866.488.2379 Ext. 701.
Continuing Education Credits
Patient Experience Continuing Education (PXE), Continuing Medical Education (CME), Other learners using AMA designated certificates (PAs. NPs. and Nurses) and Social Work credits are available to qualifying participants. NAHQ education credits pending approval. View additional information here.

> Cancellation Policy

> Conference Planning Committee

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The Beryl Institute
550 Reserve St., Suite 190 #26
Southlake, Texas 76092