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Patient Experience Conference 2019 - Why Attend?
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April 3-5, 2019 • Hyatt Regency Dallas • Dallas, Texas

Why Attend

Who should attend?

Patient Experience Conference 2019 is designed for leaders and practitioners who are improving the patient experience with roles in such areas as:

Justification Letter


Customize this letter template to help explain the benefits of attending PX2019 to your leadership team.

  • Executive Leadership
  • Physician/Nurse Leadership
  • Patient Experience/Satisfaction
  • Service Excellence
  • Patient and Family Advocacy
  • Marketing/Community Outreach
  • Quality/Safety
  • Operations
  • HR/Organization Development
  • Clinical Education/Staff Development
  • Patient and Family Advisors

Benefits of Attending

In addition to enjoying inspiring keynotes and networking with other patient experience leaders, participants have the opportunity to customize their learning experience by selecting from breakout sessions focused on different areas of patient experience improvement.

  • Take away proven practices from numerous healthcare settings that you can apply in your own facilities
  • Make lasting connections with peers dedicated to improving the patient experience and build a support network as you tackle this critical issue
  • Take an important step in ensuring that patient experience is not only part of your quality and service agenda, but also is a key business strategy for your organization
  • Discover new ways to exemplify patient experience excellence

What 2018 Conference Attendees Said:

This was my first conference and did not know what to expect and it was a amazing experience. I attended alone and concerned I would be swept to the side but instead I was embraced by everyone. I was helped by other attendees and built relationships. Thank you!
- Amanda Impellizzeri, Shady Grove Medical Center

Excellent Conference. My second year attending, and you did not disappoint. I tell everyone about this conference. It is the BEST in our business of improving the patient… actually, the "HUMAN" experience. Thank you ALL!
- Teresa Lawlor, Virtua Marlton & New Jersey Society for Healthcare Advocacy and the Patient Experience

[My greatest takeaway from the conference was] the People - great to network with likeminded and inspirational PX champions. The sessions validated we are doing the right work and offered gems to take back to my organization.
- Bryanna Gallaway CPXP, Sutter Health

[I enjoyed] meeting my tribe - love to hear we are on a shared mission together.
- Justin Arthrell, Christus St. Vincent

The shared goal of each one of everyone attending is not easy, however, seeing all of the like-minded attendees willing to do what it takes to put the focus on person/patient-centered care is inspiring and uplifting!
Karla Smith, Mid Dakota Clinic

This was an outstanding conference! I was very impressed. The content was strong. I loved the app. The meeting space was great and well-organized. The entertainment (House of Blues!) was wonderful.
Aaron Kepner, Geisinger Health System

 I always come away feeling rejuvenated and ready to spread the excitement at my home hospital!
Jean Bunker, MedStar Medical Group

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