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Patient Experience Conference 2018 - Call for Submissions
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April 16-18, 2018 • Hyatt Regency Chicago • Chicago, Illinois

Why Attend
Call for Submissions

Call for Breakout Session Submissions

Thank you for your interest in submitting a proposal for the Patient Experience Conference 2018. Please read the submission guidelines and key considerations very carefully. It is our goal to offer a well-balanced conference program to include a variety of topics, care settings and knowledge levels. Providing clarity on all considerations will assist in the selection process and achieving this objective.

The call for submissions is closed. Participants will be notified by early October regarding conference selection.

Submission Guidelines

Submissions will be accepted in three categories:

  • Standard Breakout Sessions are 60-minute sessions including 15 minutes for Q&A. Sessions should be interactive and engage participants in discussion and/or activities beyond the Q&A.

  • Mini Sessions are designed to be focused and concise sharing your ideas and achieving learning objective(s) in 20 minutes. Each Mini Session will be part of a 60-minute session sharing time with two other Mini Sessions with 20 minutes at the end for a collective Q&A period.

  • Poster Sessions are graphic presentations visually highlighting proven practices, sharing successful ideas, offering problem-solving solutions or explaining an innovative program. It illustrates your key points, findings and outcomes in graphics, photos, and diagrams using a small amount of text. Poster Session submissions are accepted in the following categories:

  • General – representing general patient experience research or proven practices
  • Patient Partnerships – highlighting projects that were joint efforts of healthcare professionals and patients/families

Key Considerations to the submission review process include:

  • What will be learned as a result of attending your session? Submissions should include a clear description and learning objectives. Anyone reading your submission should have a solid understanding of the information that will be shared and what learning outcomes will be achieved. Consider why this information is important and how others can use it.

  • Who is your Target Audience? Provide a clear understanding of who will benefit most from your session (such as care setting and professional role/position). What is the development level your session is geared toward (beginner, intermediate or advanced learner)?

    • We are seeking a variety of content reflecting different care settings (some examples include acute care, ambulatory care, home care, hospice care, long term care, outpatient care, pediatric/children, physician practice/office setting and transitional care) and development levels.

  • What outcomes or impact were realized? Sessions should include stories/case studies of how your facility or organization has made marked improvements sharing lessons learned, new strategies and practices identified. Sessions are focused on sharing ideas, practical tools, the process necessary and resources with measurable outcomes illustrating patient experience improvement.

  • What is the practical story this session shares? Sessions should engage participants in the ideas you want to share, the learning objectives you offer and the potential takeaways you provide.

Additional Considerations:

  • Special consideration will be given to submissions including patient and family input or perspective.

  • Sessions are not to sell vendor solutions. Consulting and vendor organizations are encouraged to submit, but must include case studies or client collaboration to receive consideration.

  • Selected speakers will be notified by October. The final conference schedule will be published once selections are made and speakers confirmed.

  • All presenters must register for the conference and will receive a discounted rate of $450 per attendee (equal to 50% off the lowest registration rate).

For additional questions, contact Learning and Professional Development Coordinator Becky Reisinger at 1-866-488-2379 x707 or



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