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Patient Experience Body of Knowledge - Contributors
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Thank you to the over 400 people from 10 countries who have taken the time to contribute to the global dialogue on the Patient Experience Body of Knowledge*.

Special thanks to the Patient Experience Body of Knowledge Steering Team:

  • Paul Clarke, NCH Healthcare System
  • Andrea Herbert, UCLA Health System
  • Mary Malone, Malone Advisory Services
  • Tony Padilla, UCLA Health System
  • Michelle Serrato, Clovis Community Medical Center
  • Colleen Sweeney, Sweeney Healthcare Enterprises
  • Tiffani Darling, Northwestern Memorial Hospital
  • CJ Merrill, St. David's Healthcare
  • Carol Santalucia, Santalucia Group
  • Jason A. Wolf, The Beryl Institute

Individuals (listed alphabetically by first name) providing feedback include:

  • A. Nicole Allen, Kaiser Permanente - Northern California
  • Abdulrahman Aldhahri, King Fahad Medical City
  • Alice Albu, Trinity Health
  • Alison Caballero, UAMS Center for Health Literacy
  • Alissa Martel, Genesis Health System
  • Allison Campbell, Alberta Children’s Hospital
  • Amanda Griffiths, Trinity Medical Center
  • Amanda Walker, Heritage Biologics
  • Amy Helder, The Ohio State University Wexner Medical Center
  • Amy Jacquemard, Children's Hospital Colorado
  • Amy K. Windover, The Cleveland Clinic
  • Amy Sayles, Allegiance Health
  • Amy Schultz, UC San Diego Health
  • Amy Sherwood, Tuality Healthcare
  • Andrea, Upper Chesapeake Health System
  • Andrew Gallan, DePaul University
  • Angela Hoops, SSM Health Davis Duehr Dean
  • Anisha Akella Naga Venkata, Planned Parenthood of Greater Ohio
  • Ann Schneider
  • Anna DeLuca, Atlantic Health System/Chilton Medical Center
  • Anna Higgins, Kelsey-Seybold Clinic
  • Anna Sant, Lacocomedic
  • Anne Campbell, Huron Perth Healthcare Alliance
  • Anne Hooper, Inova Health System
  • Anne Marie Hadley, Lifehouse Anne Marie Richards, Children's Hospital of Philadelphia
  • Anne Mendoza, St. Joseph's Heritage Healthcare
  • Anne Tarpey, Westchester Medical Center
  • Annie, Duremdes
  • Anthony Cirillo, Fast Forward Consulting
  • Anthony Gagne, BC Patient Safety & Quality Council
  • Arthur Sturm, SRK
  • Ayman Binnasser, King abdullah medical city
  • Barbara Meijer, Northwestern Medicine
  • Becky Zuccarelli, Johns Hopkins Health System
  • Bernadette Brady, ACT Health
  • Bernard Roberson, Phoebe Putney Health System
  • Bertrand Moingeon , HEC Paris
  • Beryl Shaw, Another Life Services
  • Beth Konikoff, UCHealth
  • Beth Weber, Avera Heart Hospital
  • Betsy Kenally, Greater Hudson Valley Health System
  • Beverly McMillan, Mercy 
  • Beverly Tate, The Ohio State University Wexner Medical Center
  • Blair Wright, The White Stone Group
  • Bradley Wuotila, UW Health
  • Brenda Cross, Health First
  • Brenda Radford, Duke University Hosptial
  • Brian Bustoz, Harris Health System
  • Brian Cunningham, CCHMC
  • Brian Leitten, Leitten Consulting
  • Bryan Hildreth, Norton Healthcare
  • Bryce Roche, Oakwood Healthcare
  • Bush Bell, University of Virginia Health System
  • Carla Peterson, Press Ganey
  • Carla Thibodeaux, Sparks
  • Carrie Donovan, Spearfish Regional Hospital
  • Caryn Esten, Froedtert Health
  • Catherine Crock, Australian Institute for Patient & Family Centred Care
  • Catherine Harmer-Maak, Main Line Health
  • Cathy Lee Frederick, McLeod Health
  • Catie Jones, TouchPoint Support Services
  • Catrina Gilstrap, Mercy
  • Ceiclia Chacon Trujillo, Arkansas Childrens Hospital
  • Chad Brough, Cone Health
  • Charity Brause, HUmboldt General Hospital
  • Charlene McCallum, Chilton Hospital
  • Charles Martin, Aurora Health Care
  • Cheryl Rogers, Middlesex Hospital
  • Chris Trudgen, Foundation Health Partners
  • Chrissy Daniels, University of Utah
  • Christian Rushmann, Mayo Clinic Health System
  • Christina Thielst, Christina's Considerations (blog)
  • Christina Thielst, Tower Strategies
  • Christine Cassisi, Shands Hospital at the University of Florida
  • Christine Cassisi, UF Health
  • Christine Crain , Mercy Kids - Mercy Health System
  • Christine Kouri, CHEO
  • Christine Vittum, Saint Joseph Hospital
  • Christy Patton, The Ohio State University Wexner Medical Center
  • Cindy Slaydon, Sparks
  • Cindy Wedel, Vanderbilt University Medical Center
  • Cindy Wright, 4M Emergency Systems, Inc.
  • CJ Merrill, Mission Health System
  • Claire Long, Hunterdon Medical Center
  • Clara Madrenas, Children's Hospital, London Health Sciences Centre
  • Clare Wyke, Leeds Community Healthcare NHS Trust
  • Colleen Feldhausen, UW Health
  • Colleen Miles, Carroll Hospital Center
  • Colleen Sweeney, sweeney healthcare enterprises
  • Connie Sargant, London Health Sciences Centre
  • Courtney Clay, Carson Medical Group
  • Courtney Johnson, UC San Diego Health
  • Cynthia Hogan, Tenet Healthcare
  • D. Batten, Aurora Sinai Medical Center
  • Dahlia Klepac, Ann&Robert H Lurie Children's Hospital of Chicago
  • Dane Pflueger, London School of Economics
  • Daniel van Leeuwen, Children's Hospital Boston
  • Danielle Bender
  • Danneka Sandors, Huron Perth Healthcare Alliance
  • Darcel Jackson, Children's National
  • Darrell Atkin, Skylight Healthcare Systems
  • David Hopkins
  • Dawn Johnson, Bermuda Hospitals Board
  • Dawn Sidenberg, Hamilton Health Sciences
  • Dawn Williams, Planned Parenthood Federation of America
  • Deanna Barhorst, LHS
  • Deanna Buelow, Marian Regional Medical Center
  • Debbie Lowry, University of MO Health Care
  • Debbie Thomas, Sodexo
  • Debbie Waltermire Burton, Johns Hopkins Children's center
  • Debby Alllen, Highpoint Health
  • Deborah Allison, Mercy Hospital St. Louis
  • Deborah Smith, Baystate Health
  • Deborah Wood, UNC Lenoir Health Care
  • Debra Bradley, WellSpan
  • Delinda Pendleton, Fox Chase Cancer Center
  • Denise Reynolds, Memorial Healthcare System
  • Denise Schoen, Baystate Health
  • Denise Skrocki, UMass Memorial Medical Center
  • Dennis Nagle, Presbyterian Healthcare System
  • Devin Carty, Vanguard Health Systems
  • Diana Topjian, Roper St. Francis Mount Pleasant Hospital
  • Diane Rogers, Contagious Change, LLC
  • Dianne M. Marshburn, PhD, RN, NE-BC, East Carolina University - College of Nursing
  • Dianne O'Konski, Regions Hospital
  • Dominique Cain, Huntington Hospital
  • Don McCauley, eVideon
  • Donna Govoni, Mid Coast Hospital
  • Doug Della Pietra, Rochester General Hospital
  • Dr Nancy DeZellar Walsh DNP, RN, DeZellar Walsh Consulting
  • Dr Sue Baron, Faculty of Health and Social Science, Bournemouth University
  • Dr. Cynthia King, Professional Research Consultant
  • Dustin Fennell, Language of Caring
  • Earl Guanlao, Keck Medical Center of USC
  • Elisabeth Harding, Children's Hospital Boston
  • Elizabeth Smith, Centura Health System
  • Ellen Hansen, McLane Children's Hospital Scott & White
  • Emily Hardeman, The University of Texas MD Anderson Cancer Center
  • Esther Green, Cancer Care Ontario
  • Eve DeVaro, Bon Secours Baltimore Health System
  • Fiona Forbes, The Chris O'Brien Lifehouse at RPA
  • Fran Vitullo, Mercy Health St. Elizabeth Youngstown Hospital
  • Fran Vitullo, St. Elizabeth Health Center
  • Frank Rocco, Jefferson Health New Jersey
  • Gale Kreibich, Gunderson Lutheran Health System
  • Gary Kolbec, LodgeNet Healthcare
  • Gaye Smith, Vanderbilt University Medical Center
  • Gena Strang-Behrens, St. Agnes Medical Center
  • George Handzo, Handzo Consulting
  • George Handzo, HealthCare Chaplaincy Network
  • Gerard Donkersloot, Kaiser Permanente
  • Gerard Migeon, Clarity Child Guidance Center
  • Gerardo De Leon, Hillcrest Medical Center
  • Gina Oswald, Chambersburg Hospital
  • Gina W Ore, Passion for Patients™
  • Ginger Dzick, Children's Hospital of Wisconsin
  • Gladys Epting, University HealthSystem Consortium
  • Glen Earl, Parkland Hospital
  • Gloria Plottel, GSPsquared LLC
  • Gloria Stone Plottel, GSP²
  • Gordon Sims, Independent Consultant
  • Graham Reeks, Sunshine Coast Hospital and Health Service
  • Greg Berney, Cone Health
  • Gwen Faust, HealthStream
  • Haley Fuller, UPMC Pinnacle
  • Hayley McCraney, UC Irvine Health
  • Heather Simons, Willis Knighton Health System
  • Heather Slutzky, NGHS
  • Heidi Kirkland, Tucson Orthopaedic Institute
  • Irene Zbiczak, Mills-Peninsula Health Services
  • Jacki Morgan, Mercy Medical Center-North Iowa
  • James Alves, Care new England Health System
  • Jamie Markel, WellSpan Health
  • Jan Althouse, Cook Children's Health Care System
  • Jan Althouse, Cook Children's Medical Center
  • Jan Kirsch, VHA Central
  • Jana Olutola, Shands
  • Janelle Samuelson, Elsevier
  • Janet Butterworth, NHS North West - Inspiration NW
  • Janet Giordano, St. Jude Children's Research Hospital
  • Janice Freeman, Marshfield Clinic
  • Janice Simms, Mercy St. Louis
  • Jason Macedonia, Avatar International
  • Jeanne Thacker, Chesapeake Regional Hospital
  • Jeannette Hodge, Yale-New Haven Hospital
  • Jeannie Ritzius, Virtua
  • Jeff Nelson, ABM Healthcare
  • Jenna Graves, McLaren
  • Jennifer Block, Avatar International
  • Jennifer Cantrell, Mission Health System
  • Jennifer Dupree, Hospice Care Network
  • Jennifer Luff, Geisinger
  • Jennifer Pendleton, Concord Hospital
  • Jennifer Phillipchuk, Hamilton Health Sciences
  • Jennifer Shoemaker, Northbay Healthcare
  • Jennifer Sparks, King's Daughter Medical Center
  • Jenny Brehm, The Ohio State University Wexner Medical Center
  • Jessica Hagerman, Baystate Children's Hospital
  • Jessica Halley, The Ohio State University Wexner Medical Center
  • Jill Burke, St. Mary's Medical Center
  • Jill Golde, Language of Caring
  • Jill Golde, Leebov Golde & Associates
  • Jo Ann Martinez, VA Palo Alto Healt Care System
  • Joanna Kaufman, Institute for Patient- and Family-Centered Care
  • Joanne Ferraccioli, Niagara Health
  • Jodi Nelson, Silverton Health
  • Joe Healey, Mercy Gilbert Medical Center
  • John McKeever, Gelb, An Endeavor Management Company
  • John Murray, Memorial Hermann
  • Jon Ann Watson, San Jacinto Methodist Hospital
  • Jonathan Miller, Tarrant County Hospital District
  • Jonathan Teter, The Johns Hopkins Hospital
  • Jordan Little, Sodexo @ Faxton St. Luke's Healthcare
  • Joseph Ruth, Hoag Hospital
  • Joy Burress, Cincinnati Children's Hospital Medical Center
  • Joy Burt, Akron Children's Hospital
  • Juan Luna, Medical Center Arlington
  • Judith Russell
  • Judy Elleson, University of Iowa Health Care
  • Judy Taylor, Elks Rehab Hospital
  • Judy Westers, Spectrum Health
  • Julianne Moorad, The University of Texas MD Anderson Cancer Center
  • Julie Binion, Sierra View Medical Center
  • Julie Foss, Vanderbilt University Medical Center
  • Julie Ginn Moretz, AU Health
  • Julie Meister, Box Butte General Hospital
  • Julie O'Shaughnessy, Avatar International LLC
  • Julie Raether, Methodist Physicians Clinic
  • Julie Wietzke, Michigan Medicine
  • Justin Bright, M.D., Henry Ford Hospital
  • Justin Pestrue, OSUMC
  • Karen Gleason, Northwell Health
  • Karen Haney, Turning Point Group
  • Karen Kerr-Osman, Banner Health
  • Karen Maddox, Berger Health System
  • Kari Barrett, Bellin Health
  • Karima Karmali, SickKids
  • Karin Feltman, Lawrence Memorial Hospital
  • Karon Gulley, SIH
  • Katherine Grasser, Mercy Hosptial - East Community
  • Kathi Urbasik-Hindley, Huron Perth Healthcare Alliance
  • Kathleen Gehling, Mayo Clinic
  • Kathleen Hazen, Private
  • Kathleen Hershey, Utopia Wildlife Rehabilitators Inc.
  • Kathleen Horvath, Long Term Care
  • Kathleen Ruroede, Marianjoy Rehabilitation Hospital
  • Kathryn Loufman, Moffitt
  • Kathryn Zimmerman, The Christ Hospital
  • Kathy Astone, Cantex Continuing Care Network
  • Kathy brooks, Canadian partnership against cancef
  • Kathy Hampton, Mercy Health system
  • Kathy Torpie, International Keynote Speaker
  • Katie Kalenda-Daggett, Texas Children's Hospital
  • Katie Taff, Children's Mercy Kansas City
  • Keisha Mulling-Smith, The George Washington University Hospital
  • Keith Boyle, Henry Mayo Newhall Memorial Hospital
  • Keith Boyle, What Matters Most 2 Pts
  • Kelly Gonzales, Portland State Unversity
  • Kerry Sobol, University of Maryland Medical Center
  • Kevin de Jong, Huron Perth Healthcare Alliance
  • Kevin J. Pawl MS FACMPE, Boston Children's Hospital
  • Kevin Meek, OASIS Hospital
  • Kevin Richard Thompson, South Lake Hospital - PFAC for The Arthritis Program
  • Kim Pedersen, Marianjoy Rehabilitation Hospital
  • Kim Pederson, Marianjoy
  • Kim Santana, Cooper University Health Care
  • Kim Trice, Metrohealth Medical Center
  • Kimberly Plitsch, Memorial Hospital
  • Kimberly Sencindiver, AF/SG
  • Kirat Kharode, LibertyHealth System
  • Kristen Rogers, The Washington Hospital
  • Kristen Ryan, Mission Health
  • Kristin Baird, Baird Group
  • Kristin Hoefling, Scripps Health
  • Kristy Gay, Press Ganey
  • Lana Wolter, St. Joseph Heritage Healthcare
  • Lance Hegland
  • Laura Giddings, Franciscan Health System
  • Laura Gutierrez, St. Mary Mercy Hospital
  • Laura Hamblin, St. Elizabeth Healthcare
  • Laura Mioranza, Hillcrest Hospital/ Cleveland Clinic
  • Laura Nicholson, Rogue Valley Medical Center
  • Laura Tranter, M.Ed., CPXP, St. Elizabeth Healthcare
  • Laure Lundberg, Schumacher Medical Group Billing
  • Laurie Friedman, Boston College Connell School of Nursing
  • Laurie Michael, Mercy Hospital Grayling
  • Laurie Zone-Smith, NCH Healthcare System
  • Lawren Olivanti, Northeast Regional Center
  • Leigh Casillo, UMass Memorial Medical Center
  • Leigh Demont, University of Maryland St. Joseph Medical Center
  • Lena Cuthbertson BC Ministry of Health
  • Leonie Gavioli, Boonah Hospital
  • Leslie Dalaly, USC VERDUGO HILLS HOSPITAL
  • Lia Levenson, Planned Parenthood
  • Libby Skiles, Southeast Georgia Health System
  • Lidia Toledo, CSHS
  • Linda Basara, St. Luke's
  • Linda Fahey, Kaiser Permanete
  • Linda Melillo, Spaulding Rehab Network
  • Linda Reiser, Tallahassee Memorial HealthCare
  • Linda Welker RN, Geisinger Holy Sprit
  • Lisa DiTroia, Shore Medical Center
  • Lisa Gleason, Hutchinson Regional Medical Center
  • Lisa Landen, Health First Cape Canaveral Hospital
  • Lisa M. Cooper, Mission Infectious Disease Associates
  • Lisa Warrington, Benefits Hospitals
  • Lisa Zwerdling, VNA Health Group
  • Liza Nyeko
  • Lori Bruins, Spectrum Health
  • Lori Moler, Children's of Alabama
  • Louise Malone, South Nassau Communities Hospital
  • Lucia Aschettino, Capital Community College
  • Lucy Falatic, St Joseph Health Center
  • Luke MacAdam, The Ohio State University Wexner Medical Center
  • Lynn Ehrmantraut, Avatar International LLC
  • Lynn Lee, Huntsville Hospital
  • Lynn Levandowski, University of Rochester/James P. Wilmot Cancer Center
  • Maggie Butterfield, Children's Hospital of Wisconsin
  • Maggie Shreve, Rush University Medical Group
  • Mandy Wearne, NHS North West - Inspiration NW
  • Marci Littlefield, MHA, Hill Physicians Medical Group
  • Margaret Boyd, San Jacinto Methodist Hospital
  • Margo Bida, Margo Bida Consulting
  • Margo Bida, University of Wisconsin Health
  • Margo Gillman, City of Hope
  • Margo Halm, Salem Hospital
  • Maria Turner, Mediserve Nursing Agency
  • Mariane Stefano, Nemours
  • Marianne Johnson, Critical Care Systems
  • Marilyn Kabb, University Hospital-CMC
  • Marlena Jareaux, Culture By Design, Inc.
  • Martha Gottlieb, Ann & Robert H. Lurie Children's Hospital of Chicago
  • Mary Ann Dragon, UH MacDonald Women's and Rainbow Babies & Children's Hospials
  • Mary Ann Dragon, University Hospitals, Women’s & Children's
  • Mary Ann Perez, St. Jude Medical Center
  • Mary Ann Simcoe, Baystate Health
  • Mary Anne McMurren, PeaceHealth
  • Mary Beth Leaton, Morristown Medical Center
  • Mary Hoey, The Medical Center , Navicent Health
  • Mary Linda Rivera, Cleveland Clinic
  • Mary Linda Rivera, Kaiser Permanente
  • Mary Matson, Torrance Memorial Medical Center
  • Mary Owen, UC Irvine Health
  • Mary Sue Burke
  • Mary Theobald, Antelope Valley Hospital
  • Matt Marchbanks, Sodexo - FSLHC
  • Matt Vosmik, Edward Hospital
  • Maureen Braen, Christian Health Care Center
  • Maya Charlebois, Alberta Health Services
  • Megan Chavez, Tower Strategies
  • Melisa Minkow, TVRC
  • Melissa Anderson, The Nebraska Medical Center
  • Melissa Morrison, PeaceHealth -Columbia Network Support
  • Melissa Wilson, Children's National Medical Center
  • Melodie McDade, Wake Forest Baptist Health-Lexington
  • Merlyn Bartlett, Columbus Regional Health
  • Michael Hill, Texas Children''s Hospital
  • Michael Moy, Rush University Medical Center
  • Michele Gilliam, Martin's Point Health Care
  • Michele Lloyd, The Children's Hospital of Philadelphia
  • Michele Mitchell, Children's Hospital Colorado
  • Michelle Casey, PPCWNY
  • Michelle Johnson-Fleece, Einstein Healthcare Network
  • Michelle Serrato, Clovis Community Medical Center
  • Michelle, LHSC
  • Mike Ross, Southern Illinois Healthcare
  • Missy McGuire, Peterborough Regional Health Centre
  • MJ Budzyn, Beaumont Trenton Southshore
  • Molly Dwyer-White, Michigan Medicine
  • Mr. Dana K. Hartney, Akron Childrens Hospital Home Care Group
  • Nadine Myers, The Ohio State University Wexner Medical Center
  • Nan Apps , Health Quest
  • Nan Apps, Bassett Medical Center
  • Nancy Cardwood, Community Regional Medical Center
  • Nancy DeZellar Walsh, DeZellar Walsh Consulting
  • Nancy Falvey, Baystate Health System
  • Nancy Henkes, Lakewood Health System
  • Nancy Kusmaul, UMBC
  • Nancy L. Moore, Riverside Medical Center
  • Nancy Riggs, Ohio Health
  • Naomi Peek, Cancer Care Ontario - CCO
  • Nashat Albadwi, King Abdullah Medical City
  • Natasha Meinecke, St. Rose Dominican Hospital Siena Campus
  • Nick Arce, MemorialCare Long Beach Medical Center
  • Nicki Andersen, Cook Children's Health Care System
  • Nicole Casasnovas, University of Maryland Upper Chesapeake Health
  • Nicole Coy, Gelb Consulting Group Inc.
  • Nikole Wagar, MyRounding
  • Nisha Sankaran
  • Nora Finch, Wilson Medical Center
  • Novella Medlock, CHRISTUS St. Michael Health System
  • Pam Brisky, Augusta University Health
  • Pam Prissel, Mayo Clinic Health System
  • Pam Sandy, South Bend Memorial Hospital
  • Pat McNulty-Collins, North Colorado Medical Center (Banner)
  • Pat Perkin, Select Medical
  • Patrice Bear, University of Michigan Medicine
  • Patrice Milton, JPS Health Network
  • Patricia A. O'Desky, Akron Children's Hospital
  • Patricia Grace, East Alabama Medical Center
  • Patricia McNulty-Collins, Wellstar Health System
  • Patrick Kegin, North Kansas City Hospital
  • Paul Clarke, Lee Health
  • Paula Calestagne, Jewish General Hospital
  • Paula Timco, Acacia Dory, LLC
  • Peggy Strawhecker, Alegent Health
  • Penny Mehaffey, AU Health Sleep Disorders Center
  • Petrus Cloete, Mediclinic
  • Rachel Gajos
  • Rebecca Ekholm, LRGHeathcare
  • Renata McAllister, Kaiser Permanente
  • Rhonda Dishongh, Memorial Hermann
  • Richard Corcoran, Vanderbilt University Medical Center
  • Richard Phillips, Alberta Health Services
  • Richard Potts, The Ohio State University Wexner Medical Center
  • Robert Hollenback, Penrose Hospital
  • Robert Smith, Ph.D., The MetroHealth System
  • Robin Schildknecht, UK HealthCare
  • Robyn Ringa, Northwestern Lake Forest Hospital
  • Ron Kingsley, Lynk Software, Inc.
  • Rosanne Zimmerman, Hamilton Health Sciences
  • Rose Marie Bauer, Palisades Medical Center
  • Roseanna Ryan, Stony Brook University Hospital
  • Rukiya Wongus, University of Maryland Faculty Physicians, Inc. (FPI)
  • Sally DeAngelis, Lowell General Hospital
  • Sally Kacner, The Christ Hospital
  • Samir Batra, TVR Communications
  • Sandra Banks, Augusta University Health
  • Sandra C. Holman, BS RT-R, MR, CPXP, Frye Regional Medical Center
  • Sandra Toms, Denton Regional Medical Center
  • Sandy Doucette, Mercy Hospitals of Bakersfield
  • Sandy Rush, Dignity Health
  • Sara Lentz, Dignity Health
  • Sara Ley, Lutheran Health Network
  • Sarah Fay, Southwest General Health Center
  • Sarah Viola, HCA West Florida Division
  • Savannah Washington, Harnett Health System
  • Shannon Draisey, Heritage Biologics, Inc.
  • Sharby Kennard, Dignity Health - Chandler Regional Medical Center
  • Sharon A Brodie, Network Services DUHS
  • Sharon Brodie, Duke Raleigh Hospital
  • Sharon Cross, Ohio State University Wexner Medical Center
  • Sharon Lewis, Glenwood Regional Medical Center
  • Shaunda Hawkins, Liberty Hospital
  • Shawn Smith, MedStar Washington Hospital Center
  • Sheila Brune, KSB Hospital
  • Sheila King, UCLA Extension
  • Sheila Yates, PPGNHI
  • Shelby Speas, Independent Consultant
  • Sherri, Englewood Hospital
  • Sherry Henricks, Henricks Coaching and Consulting LLC
  • Siniva Sinclair, Counties Manukau District Health Board
  • Sjaak Molenaar, AMC
  • Sonya Fleming, Catawba Valley Medical Center
  • Staci Albenesius, SSM Health
  • Stacie Morales, Bayshore Medical Center
  • Stacie Sehlhorst, CCHMC Hospital medical center
  • Stacie Whiting, Ephrata Community Hospital
  • Stacy Albert, Baylor Health Care System
  • Stacy Harley, Scottsdale Medical Imaging
  • Stacy Moxley, CipherHealth
  • Stephanie Neff, Genesis HealthCare System
  • Stephanie Newell
  • Stephanie Okum, UPMC Pinnacle Health System
  • Sue Collier, NC Quality Center/NC Hospital Association
  • Sue La Crosse, Gundersen Lutheran Health System
  • Sue Sutton, Tower
  • Sue, Davey
  • Susan Alves-Rankin, UCSF MC/UCSF Benioff Children's Hospital
  • Susan Cheney, Swank Healthcare
  • Susan Congiusta, Northwell Health
  • Susan Graham, King's Daughter Medical Center
  • Susan Haufe, Virgina Mason Medical Center
  • Susan Hull, Wellspring Consulting
  • Susan Kinsman, Kish Health
  • Susan Lewellan, Exempla Lutheran Medical Center
  • Susan Long, URS Corporation
  • Susan M. Lynam, Penn State Health
  • Susan Mazer, Healing HealthCare Systems, Inc.
  • Susan Milligan, Cincinnati Children's Hospital
  • Susan Spencer, Akron General Health System
  • Suzette Partridge, Anderson Regional Medical Center
  • Tami King, Sutter Surgical Hospital North Valley
  • Tami Kitchen, Shore Medical Center
  • Tammy Miller, Deaconess Hospital
  • Tera Callahan, Martins Point Health Care
  • Teresa Golden, NCH Healthcare System
  • Terre Short, Community Medical Center
  • Terri Nuss, Baylor Health Care System
  • Theresa Chambers, Recognition Works
  • Theresa Pollard, MetroHealth
  • Thomas Voccola, CEO2
  • Ticity Wilding, Dignity Health - MRMC
  • Tim Mudgett, St. Jane de Chantal Long Term Care Services
  • Tina Crave, UW Health Partners Watertown Regional Medical Center
  • Tina Jones, Carondelet Health
  • Tom Faure, Vibrant Enterprise Associates
  • Tom Tull, Ballad Health
  • Tonya Carden, Unity Health White County Surgery Center
  • Tracey Thurmond, St. Luke's Health System
  • Tracy Johns, Medical Center of Central Georgia
  • Tracy Laibson, Allina Health
  • Tria Deibert, Meridian Health
  • Urica Parris, Lakeridge Health
  • Valrie Stewart, Alberta Health Services
  • Victoria Shoemaker, Schumacher Group
  • Vinesha Ramasamy, Canadian Partnership Against Cancer
  • Wendy Leebov, Wendy Leebov and Associates
  • William Johnson, Memorial Health System
  • Additional groups providing feedback include:

    • Baylor Healthcare Office of Patient Centeredness/Patient Experience Steering Team
    • British Columbia Patient Satisfaction Committee
    • Inter-Jurisdictional Patient Satisfaction Group - Canada

    *Patient Experience Body of Knowledge and associated content copyright of The Beryl Institute 2012

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