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The Beryl Institute News: Press Releases

Patient Experience Defined by The Beryl Institute

Tuesday, September 14, 2010  
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If you search Google or elsewhere for the latest in healthcare trends, "patient experience” is bound to pop up, but its definition is fuzzy. The Beryl Institute, an organization devoted to producing resources and research on the patient experience, has collaborated with healthcare professionals and practitioners at hospitals around the country to develop a definition.

Patient Experience
-- The sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across a continuum of care.

Read the complete press release or review the definition.

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The Beryl Institute
1560 E. Southlake Blvd, Ste 231
Southlake, Texas 76092