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The Beryl Institute News: Press Releases

Healthcare Leaders’ Influence on Sustaining Patient Experience Performance

Thursday, November 5, 2015  
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White Paper Shares Implications of Leadership and Employee Engagement on Patient Experience

Dallas, TX (November 5, 2015) – A new white paper released by The Beryl Institute explores the impact healthcare leadership has on patient experience improvement. The paper "Leadership and Sustaining Patient Experience Performance” provides data based on exemplary healthcare leaders who contributed to and influenced the sustainability of high patient satisfaction scores. This research study was conducted by Tami Lewis, PhD, one of The Beryl Institute's Patient Experience Scholars.

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1560 E. Southlake Blvd, Ste 231
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