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The Beryl Institute News: Press Releases

Importance of Defining Patient Experience in Healthcare Examined by The Beryl Institute

Tuesday, December 2, 2014  
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New White Paper Explores Why Definition Matters in Patient Experience Improvement

Dallas, TX (December 2, 2014) – A new white paper released by The Beryl Institute explores the efforts to define patient experience and why definition matters in creating a framework for optimal patient experience. The paper, "Defining Patient Experience: A Critical Decision for Healthcare Organizations”, is an expanded reprint from the inaugural issue of Patient Experience Journal. It identifies and promotes a working definition of patient experience that is applicable to research, quality improvement efforts and general clinical practice.

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1560 E. Southlake Blvd, Ste 231
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