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The Beryl Institute News: Press Releases

Improvements to Modernize Patient Experience Surveys Recommended by Patient Experience Policy Forum

Monday, March 16, 2020  
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Nashville, TN (March 17, 2020) – The Patient Experience Policy Forum (PXPF), supported by the Beryl Institute, releases a new position paper – It’s Time To Take Patient Experience Measurement And Reporting To A New Level: Next Steps For Modernizing And Democratizing National Patient Surveys. Published as a blog post with Health Affairs, the paper illustrates that while standardized Consumer Assessment of Healthcare Providers and Systems (CAHPS) measures have played an important role in efforts to improve patient experiences, it is time for a comprehensive effort to modernize and democratize all surveys and related data used to assess patient experiences with care.

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The Beryl Institute
1831 12th Avenue South, #212
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