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The Beryl Institute News: Press Releases

Integration of Safety, Quality and Experience Efforts Believed to Drive the Best in Healthcare Outco

Thursday, February 20, 2020  
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Nashville, TN (February 20, 2020)A new white paper by The Beryl Institute explores the significance of safety strategies in healthcare settings and how these practices influence the patient and clinician experience. The Experience of Safety in Healthcare: A Call to Expand Perceptions and Solutions, reflects on the integrated nature of safety and service and how they interact to create the overall experience of patients, families and clinicians.

 

The paper acknowledges the success, failure and efficiency of all safety efforts is fundamental to the experience of patients and families. In addition, the safety systems in place in an organization directly shape and define the clinician’s experience.

 

Generated from these concepts, key recommendations in integrating safety and experience are explored:

       Acknowledge safety as a primary driver for overall experience of both patients and clinicians

       Approach safety and patient experience through a unified lens

       Make financial choices that reflect a commitment to the experience of safety

       Make a conscious, accountable and strategic effort to build a culture of caring

       Optimize technology to care for the caretakers

       Engage patient and family voice to lead change and drive future solutions

 

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The Beryl Institute
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