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The Beryl Institute News: Press Releases

Foundational Role of Experience in Healthcare Affirmed through Global Trends and Insights

Wednesday, September 11, 2019  
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Nashville, TN (September 11, 2019) - The Beryl Institute announces the release of the full research report from its latest patient experience benchmarking study. A Call to Action for the Future of Human Experience. The study engaged over 1,000 healthcare organization voices from 34 countries across six continents and shares trends, identifies changes, elevates challenges and shares insights on patient experience including how healthcare professionals are structuring their experience efforts across the globe. 

Since the launch of its first biennial benchmarking study in 2011, the Institute continues to expand the conversation on experience. It has evolved from something that healthcare does to what healthcare is and will need to be. The study reinforces the idea that experience is essential to the future of healthcare and through community, greater change can be achieved. 


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The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203