Dallas, TX (April 10, 2019) – Continuing its commitment to expand the global field of patient experience, The Beryl Institute launches the Experience Ecosystem, an interconnected community of resources, organizations and solutions to guide healthcare teams in positively impacting the patient experience.
Built around the Institute’s Experience Framework which reinforces the integrated nature of the healthcare experience by identifying eight strategic areas through which any experience endeavor should be framed, the ecosystem includes three levels:
Resources – Content, resources, research and tools offered through The Beryl Institute community aligned with each segment of the Experience Framework for easy identification, access and application.
Associated Organizations – Connection to organizations directly or indirectly focused on experience improvement that primarily operate with the intent of a social enterprise in a non-vendor capacity.
Solutions Providers – Connection to product and solutions providers in The Beryl Institute’s Patient Experience Marketplace with offerings to support experience efforts.