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The Beryl Institute News: In the News

Get Ready for the ‘Experience Era’

Wednesday, July 19, 2017  
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The patient (or resident or client) experience concept has its roots in the patients’ rights movement that sprang up decades ago, notes Jason Wolf, president of The Beryl Institute, the Dallas-based membership organization that describes itself as a “global community of practice dedicated to improving the patient experience through collaboration and shared knowledge.”

> Read the full article in LeadingAge Magazine


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