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The Beryl Institute News: In the News

One key healthcare employee engagement strategy that drives patient experience

Wednesday, May 17, 2017  
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It's logical that patients have a more positive experience when employees are engaged in their work.

According to The Beryl Institute (http://www.theberylinstitute.org/), patient experience is defined as "The sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care." Today, I write about a key strategy that you can implement as a healthcare leader to impact engagement and the patient experience.

> Read more of the article in Becker's Hospital Review


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