This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Test | Print Page | Contact Us | Your Cart | Sign In
The Beryl Institute News: In the News

Let patient experience take centre stage

Wednesday, July 6, 2016  
Share |

There is strong evidence that good patient experience is associated with clinical effectiveness and patient safety. Patient experience is one of the central pillars of quality in the NHS alongside safety and effectiveness. The US based Beryl Institute defines patient experience as “the sum of all interactions, shaped by an organisation’s culture, that influences patient perceptions across the continuum of care.” And yet many of those directly involved in trying to advance measuring and improving patient experience do not believe it has achieved the prominence it deserves.

> Read the full article on Health Service Journal


Stay Connected

Sign up for our informative series of monthly e-newsletters from The Beryl Institute.

The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203
1-866-488-2379
info@theberylinstitute.org