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The Beryl Institute News: In the News

Some Thoughts on Improving Patient Satisfaction Scores

Wednesday, September 2, 2015  
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Hospitals and health care systems have been directing more attention to whether or not their patients feel satisfied with the care and treatment they receive. A 2013 survey of more than 670 hospitals and healthcare systems by The Beryl Institute, found that "the one behavioral priority remains communication, which while broad in scope has significant implications for patient experience performance."

> Read the full article on The Huffington Post

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