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The Beryl Institute News: Press Releases

Patient Experience Benchmarking Report Released by The Beryl Institute

Thursday, August 1, 2013  
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Study shows Positive Trends and Opportunities for Healthcare Organizations Addressing Patient Experience

Dallas, Texas (August 1, 2013) – The Beryl Institute released the full research report from its 2013 benchmarking study, The State of Patient Experience in American Hospitals, revealing the complex reality facing the patient experience movement. The bi-annual survey was conducted by the Institute and Catalyst Healthcare Researchand included 1,072 respondents from 672 unique organizations.

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