Patient Experience Toolkit: A Resource for PX Departments of One
By Ashley Coplin
Small rural hospitals have challenges in providing resources and training in...
By Ashley Coplin
Small rural hospitals have challenges in providing resources and training in...
By Ellen Harry
Imagine a ‘Picture Perfect Room’ with a place for patient belongings,...
By Liz Newton
Identified lived experience roles are increasingly being established by health organisations...
By Jeannette Maré
Like many people who are drawn to human experience work in...
By Deborah Ventz-Migneco
Healthcare institutions, recognizing the pivotal role of Patient Family Advisory Committees...
By Genevieve Navar Franklin
Shared content by the Patient and Care Partner Community...
By Priscilla DeLeon
Background
Dr. Priscilla DeLeon completed...
By Debbie Young
Communication is the act of giving, receiving, and sharing information. Good...
By Chris Taylor
In the realm of customer service, a call center serves as...
By Kelly Foran
This is the fourth blog in a series of eight by...
In this PX Blog, I will address the patient experience from a patient's perspective,...
Our wellness journey began pre-pandemic in March 2019 with a generalized inquiry and inventory...
By Rosie Bartel
Is your Patient and Family Advisory Council (PFAC) unsure how to...
This is the third blog in a series of eight by The Beryl Institute’s...