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Patient Experience Case Studies
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Case Studies offer an exclusive look into current healthcare efforts, presented as an opportunity to learn from others as well as a spark for further ideas on how we can work to improve the patient experience.

As we continue our support of the global patient experience movement and in the spirit of #PXTOGETHER, The Beryl Institute is expanding efforts to gather and build a library of cases on the value and impact of patient experience from settings across the continuum of care and from locations around the world.

Call for Case Studies
Cases should identify critical opportunities or address specific problems, be focused on practical and replicable steps and provide some measure of outcome and/or impact as a result. 

> Download Case Study Template

Cases must follow the required word document template and can be submitted on an ongoing basis to PXCases@theberylinstitute.org


Latest Case Study


Patient Navigation in Pediatrics: A Promising Practice for Eliminating Healthcare Disparities
Seattle Children's Hospital launched a pilot program to demonstrate the efficacy of patient navigation in the pediatric healthcare setting. Rather than focusing on specific chronic diseases or cancer, this program has been directed at removing barriers to timely, safe and effective care for Somali and Spanish-speaking families and their children with chronic/complex medical needs.
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The Beryl Institute
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