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Webinar - Preparing Members of a Patient and Family Advisory Council, Part 2
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This webinar provides an overview of the “7 Steps to Sustainability” and offers information on the "nuts and bolts" of creating and developing a PFAC program for those who are just beginning their journey.

When: August 23, 2016
2:00 pm ET
Where: United States

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Preparing Members of a Patient and Family Advisory Council, Part 2*
Presented by Allison Chrestensen, Project Coordinator at Duke University Health System, Tiffany Christensen, Performance Improvement Specialist, NC Quality Center and Tanya Lord PhD, MPH, Director of Patient and Family Engagement, Foundation for Healthy Communities

August 23, 2016 2:00-3:00 PM ET

In this webinar, Allison Chrestensen leads the conversation about designing a comprehensive training program for Patient and Family Advisors (PFAs) and staff, a critical building block for a successful and sustainable Patient and Family Advisory Council (PFAC). In order to provide focused, entity-sensitive and valuable feedback, PFAs and staff need to understand their roles, as well as how to communicate effectively in a PFAC environment. This training is designed for those who have already built a solid structure for PFA engagement and now are ready to improve the qualities of partnership. Participants will leave this training with strategies for designing a training program that draws upon national best practices and also meets the needs of their specific organizations.

*This continuing nursing education activity was approved by the Texas Nurses Association – Approver, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

**This webinar is part 2 of 4 of the Webinar Series on Patient and Family Engagement. Click on a title to learn more. Participants are not required to attend all parts of the series. The full webinar series includes:

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