Test | Print Page | Contact Us | Your Cart | Sign In
PX BOK Course - Hospitality and Healing Services
Register Tell a Friend About This EventTell a Friend
 

The hospitality industry offers healthcare a holistic view of the guest experience. Learn how touch points, or the series of interactions and encounters in your organization, can create a positive patient experience.

 Export to Your Calendar 1/1/2021
When: Ongoing Open Registration
Where: United States


Online registration is available until: 1/1/2021
« Go to Upcoming Event List  

Hospitality and Healing Services

The hospitality industry offers healthcare a holistic view of the guest experience. Learn how touch points, or the series of interactions and encounters in your organization, can create a positive patient experience.

Learning Objectives

  1. Define ‘hospitality’ within healthcare, identifying the scope and core services that contribute to its function
  2. Compare and contrast the two industries: healthcare and hospitality
  3. Explain evidence-based practices for introducing healing touchpoints that positively impact the patient experience
  4. Explore ways in which the patient experience can be improved in your organization by identifying and evaluating its touch points

Stay Connected

Sign up for our informative series of monthly e-newsletters from The Beryl Institute.

The Beryl Institute
1831 12th Avenue South, #212
Nashville, TN 37203
1-866-488-2379
info@theberylinstitute.org

This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.